Your Health Information Protection
Comprehensive privacy protection policies designed to safeguard your Protected Health Information with industry-leading security standards and regulatory compliance.
Protected Health Information (PHI) We Collect
- Personal identification information (name, address, phone, email, date of birth)
- Medical history, symptoms, and clinical information relevant to imaging
- Insurance information, policy numbers, and billing details
- Physician referrals, medical orders, and clinical indications
- Imaging results, reports, and diagnostic interpretations
- Appointment records, scheduling preferences, and visit history
- Website usage data and technical information for service improvement
How We Use Your Protected Health Information
- Treatment: Providing imaging services, generating reports, and coordinating care
- Payment: Processing insurance claims, billing, and financial transactions
- Healthcare Operations: Quality improvement, staff training, and facility management
- Communication with referring physicians and healthcare providers
- Appointment scheduling, reminders, and follow-up communications
- Legal compliance with healthcare regulations and court orders
- Emergency situations where immediate access to medical information is required
HIPAA Compliance & Security Measures
- Full compliance with HIPAA Privacy Rule and Security Rule requirements
- End-to-end encryption of all electronic health information transmission
- Secure, access-controlled medical record storage systems
- Regular HIPAA training for all staff members and healthcare providers
- Comprehensive audit trails for all PHI access and modifications
- Physical safeguards including locked facilities and secure workstations
- Administrative safeguards with role-based access controls
Permitted Disclosures of Your Health Information
- To your referring physician or other treating healthcare providers
- To insurance companies for coverage verification and claims processing
- To you or your authorized personal representative upon request
- For public health activities as required by law (communicable diseases)
- To law enforcement agencies when required by court order or subpoena
- For healthcare oversight activities by regulatory agencies
- In emergency situations to prevent serious harm to health or safety
Your HIPAA Rights
- Right to access and obtain copies of your medical records and imaging studies
- Right to request amendments to incorrect or incomplete health information
- Right to request restrictions on uses and disclosures of your PHI
- Right to request confidential communications by alternative means
- Right to an accounting of disclosures made for non-routine purposes
- Right to file complaints with us or the Department of Health & Human Services
- Right to revoke authorizations (except where action has already been taken)
Medical Records Retention & Access
- Imaging studies retained for minimum 7 years as per medical standards
- Medical records maintained according to state and federal requirements
- Digital images stored in DICOM-compliant, secure archive systems
- Patient portal access available for viewing reports and images
- Physical copies provided upon written request with proper identification
- Records transfer to other providers facilitated upon authorized request
- Emergency access protocols for critical patient care situations
